Tech firm says it is ‘deeply sorry’ for disruption that took services down and has now addressed the underlying issue

• What caused the outage and when will it be fixed?

• Microsoft outage hits UK hospitals, GPs, schools and police

• Tell us: have you been affected by the outage?

Microsoft has said it is “deeply sorry” for a widespread outage that caused disruption to millions of users, organisations and businesses across the globe – and that it has “addressed the underlying issue”.

The company said the outage was a “technical issue” not related to cyber-attacks or AI agents, and that it continued to gradually restore services.